PROVEN SOLUTIONS IN
YOUR INDUSTRY

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For over 30 years, we’ve worked on the same sector-specific challenges that unite the world’s biggest brands – delivering remarkable results to drive growth, engagement and loyalty.

Today, we specialise in eight core sectors, crafting solutions that are proven time and again for clients facing the same dilemmas and chasing similar outcomes. Backed by industry experts, TLC has the insights, know-how and experience to deliver programs that will work for you.

Find out more about each focus sector below to see how we can help you win.
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YOUR CHALLENGES,
OUR SOLUTIONS

Consumer Goods

Over-reliance on discounting erodes margins and weakens brand equity. TLC helps by offering experience-based rewards that drive short-term sales and build long-term loyalty, without compromising brand value.
Our FMCG Solutions

Financial Services

High acquisition costs and low retention are common challenges. TLC helps by offering solutions that tap into personal interests and provide meaningful rewards, boosting engagement and maintaining front-of-wallet behaviour.
Our Financial Services Solutions

Insurance

Rising acquisition costs and low customer interaction are key challenges. TLC helps maximise your budget, increase quote conversions, and drive growth through high-value rewards and always-on benefits that deliver results.
Our Insurance Solutions

Telecoms

With constant pressure to drive ARPU and low differentiation, Telecoms need added value. TLC helps by offering personalised benefits at scale, driving stronger retention and increasing customer lifetime value, all without rising costs.
Our Telecoms Solutions

Retail

With reduced consumer loyalty and a reliance on price promotions, scaling personalisation is a challenge. TLC drives more frequent purchases and loyalty through high-value, brand-relevant incentives and personalised, engagement-driven loyalty strategies.
Our Retail Solutions

QSR

With decreasing frequency, loyalty, and low brand differentiation, QSRs face seasonal fluctuations. TLC boosts value and excitement during key periods, driving engagement, increasing purchase frequency, and incentivising app usage to maintain margins.
Our QSR Solutions

Utilities

With high churn and little differentiation beyond price, Utilities face tough competition. TLC helps by offering relevant added-value benefits that create differentiation, boost retention, and drive upsell opportunities.
Our Utilities Solutions

Consumer Tech

With high churn and limited differentiation beyond price, Consumer Tech brands face fierce competition. TLC helps create value and differentiation through relevant added-value benefits, boosting customer retention and driving upsell opportunities.
Our Consumer Tech Solutions

The results in action

Don’t just take our word for it – see how we’ve helped global brands achieve remarkable results.

View Our Case Studies
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Mediaworld club card on red and white background

Emotional Loyalty, Delivered

TLC reimagined MediaWorld’s programme to reward behaviours, not just spend.
A penguin on snow looking up at three seagulls, with the American Family Insurance logo in the bottom right hand corner
American Family Insurance

Protecting Dreams with Rewards

TLC built emotional loyalty for AmFam through personalised, lifestyle-led rewards.
A woman with the sea in the background talking on her mobile phone

Value-Led Roaming Incentive

TLC turned roaming into a reward—boosting uptake and sentiment.
A Banca Di Asta campaign poster for SBAM!
Banca di Asti

SBAM! Gen Z Account Activation

TLC helped Banca di Asti attract Gen Z with €300 lifestyle rewards and bold messaging.
The Tommy Hilfiger campaign page on a laptop screen
Tommy Hilfiger

Holiday Travel That Drives Sales

TLC swapped discounts for $250 travel credit—boosting Tommy Hilfiger sign-ups.
An Electric Ireland campaign website page
Electric Ireland

Cutting Churn with Powerful Rewards

TLC helped Electric Ireland revamp rewards to boost loyalty and outshine the competition.
A Ferrero promotion being showcased in a store
Ferrero

From Runway to Rewards

TLC used high-value travel rewards to lift duty-free sales and deepen retailer partnerships.
A Unilever Rinso campaign poster in an underground station
Unilever

Emotion-Driven Sales

TLC replaced generic offers with play-driven experiences, strengthening brand loyalty.
Birds Eye red logo on a blue background
Birds Eye

Making Meal Times, Fun Times

Birds Eye turned meal times into family rewards, lifting sales 9% and inspiring kids to get active.
The ABSA rewards 4 all campaign poster
ABSA

VALUE THAT BUILDS LONG-TERM LOYALTY

TLC introduced a lifestyle-driven rewards program that resonated with audience interests.

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YOUR SECTOR, OUR EXPERTISE.
Rewards That Work.
We have over 30 years of experience delivering successful programs with measurable results.
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