10 essential stats on retail loyalty
January 28, 2026
In retail, every metric tells a story.
Traditional approaches aren’t cutting through like they used to. These 10 statistics reveal where consumer expectations are headed and how retail marketers are responding.
%20FINAL_INFOG%2010%20Stats%20every%20retail%20marketer%20needs%20to%20know%20.png)
Retailers investing in stronger customer relationships are seeing better results
Discover how TLC helps retail marketers reward smarter, engage deeper and drive better results.
Contact UsShare
Read more
Download
Rethinking Retail Loyalty: A Global Lookbook of Brand Success
Agentic AI commerce, hyper personalisation and the physical store reinvention are reshaping retail in 2026. Discover a global showcase of customer acquisition, engagement and retention successes.
Article
Forget the Mouse Trap. What About a Mouse Spa? What Every Marketer Needs Today
Discover why value-add rewards outperform discounts and how smarter loyalty drives long-term customer engagement.
.png?tr=fo-auto,ar-330-300,c-at_max:dpr-auto,q-90,fo-auto,ar-330-300,c-at_max,w-540)
Article
TLC Worldwide welcomes Munas van Boonstra
TLC Worldwide appoints Munas van Boonstra as Managing Director, APAC to accelerate growth, loyalty and customer engagement.
.png?tr=fo-auto,ar-330-300,c-at_max:dpr-auto,q-90,fo-auto,ar-330-300,c-at_max,w-540)
Article
TLC Worldwide recognised at the International Loyalty Awards 2026
Major recognition at the International Loyalty Awards 2026, including a win for our work with Three and multiple shortlist nominations.
