BIRDSEYE: TRANSFORMING MEAL TIMES TO FUN TIMES
Protecting premium positioning and captivating families in a cost-of-living crisis
Our Sectors
Consumer Goods
Client
Birds Eye
Solutions
Acquisition Programs, Loyalty Programs
Location
UK

Overview
During the height of the cost-of-living crisis, Birds Eye recognised an opportunity to protect brand perception while also providing families with memorable experiences. Together with TLC, the “From Meals Times to Fun Times” campaign was created. This straightforward rewards strategy unlocked a free family sport or activity worth £20 or more with every qualifying purchase. In a time when parents were feeling the pinch, Birds Eye were able to offer a truly valuable, low-cost way to encourage children to be active and discover the joy of sports.
The Challenge
Tightening household budgets can encourage even loyal customers to trade down to own-label. During the peak of the cost-of-living crisis, Birds Eye identified this challenge and moved to address it with a timely and meaningful strategy. The brand, which is built on quality, trust, and wholesome family appeal, didn’t want to lean into price cuts like their competitors. Instead, they desired a smarter solution that would protect their premium positioning, keep shoppers loyal, and reinforce the value Birds Eye brings to family mealtimes.
Why TLC
Birds Eye recognised TLC had the expertise to help them turn the challenge into an opportunity. Together, we tapped into the insight that many families were cutting back on extracurricular activities – and found a way to give that joy back that aligned with Birds Eye’s brand values and positioning. This creative approach aligned with the brand’s desire to tackle reports that only around 50% of kids are getting the recommended 60 minutes of physical activity per day. It also addressed important financial concerns for customers, such as the fact that summertime is a very expensive period for families needing activities for children during the school holidays.
The TLC Approach
TLC created the "Meals Times to Fun Times" campaign to encourage children to get active through sports. This value-added promotion supported cash-poor families by offering a free family activity worth £20+ with every qualifying purchase – ranging from swimming to mini-golf and tennis. The campaign used off-pack activation and impactful POS in Asda stores, requiring no changes to packaging or production timelines. A simple online redemption journey kept engagement high, offering access to sports for families unable to afford it, helping kids meet daily physical activity recommendations.
With many positive social, mental, and physical benefits of sports, the campaign offered a way for families to enjoy this who may not have been able to afford it otherwise. In addition to addressing these real-world concerns for parents and families, the campaign also created a positive association between Birds Eye and physical activity. This allowed the promotion of valuable experiences while also challenging any negative perceived health topics related to frozen foods in a benefit-driven way. Birds Eye didn’t just feed families, it gave them more to smile about, proving that in tough times, true value isn’t always found on a discount sticker.

The Results
The campaign not only resulted in a 9% sales uplift during a time when a drop would be expected, it created a powerful emotional connection with families. By associating Birds Eye’s mealtime moments with out-of-home family fun, the campaign went beyond functional product benefits to deliver something truly memorable – giving customers something extra when they needed it most. Crucially, it also provided a way for children more to be more active and discover the joy of sports.
9%
Sales uplift
during the campaign
STRONGER
Connections
with family audiences
PROTECTED
SHELF POSITION
over a crucial time
































