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For over 30 years, we’ve worked on the same sector-specific challenges that unite the world’s biggest brands – delivering remarkable results to drive growth, engagement and loyalty.

Today, we specialise in eight core sectors, crafting solutions that are proven time and again for clients facing the same dilemmas and chasing similar outcomes. Backed by industry experts, TLC has the insights, know-how and experience to deliver programs that will work for you.

Find out more about each focus sector below to see how we can help you win.
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YOUR CHALLENGES,
OUR SOLUTIONS

Consumer Goods

Over-reliance on discounting erodes margins and weakens brand equity. TLC helps by offering experience-based rewards that drive short-term sales and build long-term loyalty, without compromising brand value.
Our FMCG Solutions

Financial Services

High acquisition costs and low retention are common challenges. TLC helps by offering solutions that tap into personal interests and provide meaningful rewards, boosting engagement and maintaining front-of-wallet behaviour.
Our Financial Services Solutions

Insurance

Rising acquisition costs and low customer interaction are key challenges. TLC helps maximise your budget, increase quote conversions, and drive growth through high-value rewards and always-on benefits that deliver results.
Our Insurance Solutions

Telecoms

With constant pressure to drive ARPU and low differentiation, Telecoms need added value. TLC helps by offering personalised benefits at scale, driving stronger retention and increasing customer lifetime value, all without rising costs.
Our Telecoms Solutions

Retail

With reduced consumer loyalty and a reliance on price promotions, scaling personalisation is a challenge. TLC drives more frequent purchases and loyalty through high-value, brand-relevant incentives and personalised, engagement-driven loyalty strategies.
Our Retail Solutions

QSR

With decreasing frequency, loyalty, and low brand differentiation, QSRs face seasonal fluctuations. TLC boosts value and excitement during key periods, driving engagement, increasing purchase frequency, and incentivising app usage to maintain margins.
Our QSR Solutions

Utilities

With high churn and little differentiation beyond price, Utilities face tough competition. TLC helps by offering relevant added-value benefits that create differentiation, boost retention, and drive upsell opportunities.
Our Utilities Solutions

Consumer Tech

With high churn and limited differentiation beyond price, Consumer Tech brands face fierce competition. TLC helps create value and differentiation through relevant added-value benefits, boosting customer retention and driving upsell opportunities.
Our Consumer Tech Solutions

The results in action

Don’t just take our word for it – see how we’ve helped global brands achieve remarkable results.

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YOUR SECTOR, OUR EXPERTISE.
Rewards That Work.
We have over 30 years of experience delivering successful programs with measurable results.
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Happy Clients

Rewarding results for remarkable brands

“We wanted to go beyond the usual promotions and offer something truly meaningful to families. TLC helped us turn that vision into reality by crafting a campaign that not only drove sales but also brought families together around the dinner table.”

“liveFAST is not only a loyalty program, but our way of relating to customers, with whom we want to build a relationship with based on trust and transparency through digital, creative and personalised communication. Thank you to TLC for making this a reality.”

“An incredible campaign yet again with TLC Portugal. This was a huge success as a summer promotion.”

“We experienced an increase from 19 account openings per working day to 31. The activity brought a series of learnings to better target the next campaign we are developing with TLC”

“Great delivery. What an amazing team to work with!”

“The project, managed end-to-end by TLC Worldwide, is registering effortless results for the head office units. The performance increase compared to the previous period was +78%.”

“I feel the relationship with TLC is a true partnership where we co-create solutions that will benefit my business.”

“Our collaboration has allowed us to obtain 785,000 members, with an incredible growth of +67%.”

“The results speak for themselves — reduced churn, increased engagement, and nearly €1 million in customer savings. It’s a clear win for our customers and our business.”

“The campaign helped contribute to a 30% growth in our monthly active users into the programme. We couldn’t be happier with the overall results and look forward to working with TLC again on future initiatives.”

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