INDUSTRY-LEADING INSIGHTS

Turning Everyday Habits Into Brand Loyalty
Discover how brands can turn everyday habits into opportunities for customer engagement, stronger connections and lasting loyalty.
October 19, 2026
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Article
Building Loyalty Between the Big Moments
Discover how everyday rewards create reasons for customers to engage, build lasting habits and strengthen loyalty between renewals.
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Are Brands Investing Enough in Reasons to Stay?
Discover three behaviour-led principles that help global brands increase engagement, strengthen loyalty and drive retention.

Article
The Power of Rewarding Customers More Often
What if rewarding customers more often actually cost less? Explore the economics behind always-on loyalty and real-world brand examples.
Article
How Telcos Can Stand Out in a Sea of Sameness
In a commoditised telecoms market, discover how experience-led, emotional engagement helps telcos stand out and grow.

Video
6 Lessons Financial Services Marketers Need to Hear This Year
How financial services marketing can pivot from acquisition to enduring engagement
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Article
High-Value Rewards Without the High Cost
Discover how leading brands use high-value experiences to drive engagement, loyalty, and ROI without relying on discounts.
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