Rewarding Results
For Remarkable Brands

We help the world’s biggest brands transform customer acquisition, engagement and loyalty – simply, at scale, and within budget.

Get in touch

MAXIMISE
SALES,
RETENTION & RESULTS

20%

Sales uplift

Increase in online orders

40%

Higher engagement

Personalised rewards proven to drive purchase, engagement and loyalty behaviours – for a fraction of the cost.

TLC’s end-to-end reward program solution delivers more profitable outcomes for your business.

Six people celebrating in front of a laptop

A smiling woman shaking hands with another woman

A man showing a woman the results from a chart on a laptop

Two women looking and smiling at a mobile phone

A Cosmos platform dashboard showing insights and website analytics

A tablet screen showing the TLC Worldwide website

A tablet screen showing the Cosmos platform with a finger pointing to the screen

SELL SMARTER,
NOT CHEAPER

More profitable promotions.

Increase your average selling price across the financial year without decreasing the frequency of promotions or your visibility.

Our Sales Promotions

Acquire customers who aren’t chasing discounts.

Attract higher-value customers with experience-led incentives that convert the mass-market and build brand affinity, all within your budgeted CAC.

Our Acquisition Programs

Grow using a sustainable loyalty strategy.

Deliver higher lifetime value from emotionally engaged customers, with scalable added value that keeps them loyal.

Our Loyalty Programs

Drive engagement beyond transactions.

Inspire action with engagement strategies that are more relevant and more generous to more customers – simple.

Our Engagement Programs

COSMOS – your bespoke program solution.

Everything you need for your successful consumer programs on one simple connected platform – from participation mechanics to live data insights.

Our Customisable Platform

Match your customers to the rewards they want.

Access 100,000+ reward experiences from our proprietary global network, to offer your customers best-in-market benefits aligned with their passions and needs.

Our Reward Networks

Track and optimise results in real-time.

Track and optimise results using your live client dashboard, with real-time program data and deeper consumer insights.

Our Insights Dashboard

A Worldwide solution

Your local, regional and global programs.

30+ YEARS’ EXPERIENCE

We’ve spent three decades perfecting the art of acquisition, engagement and loyalty programs.

Find Out More

15 WORLDWIDE HUBS

We’re global and active in 50 markets – delivering custom solutions for the biggest brands on the planet.

Find Out More

SECTOR SPECIALISTS

One-size does not fit all. We understand the challenges in your sector and have the solutions to match.

Find Out More

proven Solutions for
your SECTOR

Four people looking at a laptop and laughing

A man in a supermarket selecting between two snacks

A man in a suit looking at his mobile phone

A woman and a man discussing a letter held by the woman

A woman with a shopping bag shopping for clothes

Two cheeseburgers at the forefront with two red plastic cups behind

A woman holding a smart meter in one hand and a cup of coffee in the other

Find Your Solution

FAMILIAR PROBLEM? WE CAN FIX THAT

Explore some of the challenges we solve for our clients.

SHRINKING BUDGETS, BIGGER TARGETS

A woman working on a laptop with a table of numbers coloured on the screen

What we do:

Maximise your ROI, without eroding margin.

We do more with less – creating sustainable, smarter, scalable programs that make every marketing penny work harder.

Explore Our Programs

0106

CASH OFFERS DEVALUING YOUR BRAND

Two women looking at their phones and laughing

What we do:

Leverage added-value rewards over discounts.

Shake up incentives with experience-led rewards over cash or discounts – free experiences drive results today and lasting value tomorrow.

Discover Our Rewards

0206

A VERY LEAKY BUCKET

The hands of a woman and man pointing at a report on a laptop

What we do:

Retain customers by rewarding more personally and more generously.

Don’t just give them a reason to sign up – give them a reason to stay. We activate new customers and keep them engaged for the longer-term.

Retain Your Customers

0306

GENERIC REWARDS NOT CUTTING IT

A number of people touching hands and forming the shape of a heart

What we do:

Insight-led rewards that offer customers choice.

Stand out in a sea of sameness. We use our 30+ years of experience and insights to give your customers rewards they actually want and the power to choose.

Personalise Your Incentives

0406

FLATLINING CUSTOMER ENGAGEMENT

Four people sitting next to the river and looking at the Eiffel Tower

What we do:

Build emotional relationships beyond transactions.

Transform customer relationships into mutually meaningful connections. We empower our clients to be more relevant and more generous to drive more frequent engagement behaviours.

Engage With Your Customers

0506

HIGH REWARD COST, INVISIBLE ROI

A man presenting to four other people, pointing at a line graph on a screen

What we do:

Our unique reward ecosystem delivers more bang for your buck.

Forget vanity metrics – we deliver higher value rewards for a fraction of the cost, so you can be more generous without sacrificing your margin.

Improve Your ROI

0606

SCALABLE SUCCESS

BUILD LOYALTY

REWARDS THAT WORK

BUILD LOYALTY

The results in action

Don’t just take our word for it – see how we’ve helped global brands achieve remarkable results.

See Our Results

A cup of coffee with a latte art design next to the text "The £1 coffee network."

3,500

restaurants

participating nationwide.

BUILDING EVERYDAY LOYALTY

TLC helped Three Mobile build everyday loyalty with always-on dining and coffee rewards designed to drive regular app engagement.

92%

of Members

said the program met or exceeded expectations.

Protecting Dreams with Rewards

TLC built emotional loyalty for AmFam through personalised, lifestyle-led rewards.

Mediaworld club card on red and white background

+61%

purchase frequency

showing loyalty.

Emotional Loyalty, Delivered

TLC reimagined MediaWorld’s programme to reward behaviours, not just spend.

A Banca Di Asta campaign poster for SBAM!

96%

retention rate

amongst Gen-Z customers.

SBAM! Gen Z Account Activation

TLC helped Banca di Asti attract Gen Z with €300 lifestyle rewards and bold messaging.

The Tommy Hilfiger campaign page on a laptop screen

+86%

Sales Uplift

beating projections by more than 4x.

Holiday Travel That Drives Sales

TLC swapped discounts for $250 travel credit—boosting Tommy Hilfiger sign-ups.

A Ferrero promotion being showcased in a store

32%

Sell-Out

at Frankfurt Airport.

From Runway to Rewards

TLC used high-value travel rewards to lift duty-free sales and deepen retailer partnerships.

An Electric Ireland campaign website page

+135%

Increase

on competition entries.

Cutting Churn with Powerful Rewards

TLC helped Electric Ireland revamp rewards to boost loyalty and outshine the competition.

A Unilever Rinso campaign poster in an underground station

15.5

Million

promotional packs distributed.

Emotion-Driven Sales

TLC replaced generic offers with play-driven experiences, strengthening brand loyalty.

3M+

reached

with top performing social post.

Driving Seasonal Sales Growth

TLC helped Entenmann's increase January sales through rewards and gamification that engaged both loyal and new shoppers.

A man and a boy sitting on the floor, smiling and hugging, with a gift box and a packaging of Dollar Shave Club razors

48%

average weekly sales lift

in stores with displays and promotional assets.

Driving Father's Day Sales Growth

TLC helped Dollar Shave Club increase retail sales and attract first-time buyers through a Father's Day rewards campaign.

Happy Clients

Rewarding results for remarkable brands.

“We wanted to go beyond the usual promotions and offer something truly meaningful to families. TLC helped us turn that vision into reality by crafting a campaign that not only drove sales but also brought families together around the dinner table.”

“liveFAST is not only a loyalty program, but our way of relating to customers, with whom we want to build a relationship based on trust and transparency through digital, creative and personalised communication. Thank you to TLC for making this a reality.”

“An incredible campaign yet again with TLC. This was a huge success as a summer promotion.”

“We experienced an increase from 19 account openings per working day to 31. The activity brought a series of learnings to better target the next campaign we are developing with TLC”

“Great delivery. What an amazing team to work with!”

“Rinso Ayo Main was a one-of-a-kind thematic promo made possible thanks to the partnership we had with TLC”

“The project, managed end-to-end by TLC Worldwide, is registering effortless results for the head office units. The performance increase compared to the previous period was +78%.”

“I feel the relationship with TLC is a true partnership where we co-create solutions that will benefit my business.”

“Our collaboration has allowed us to obtain 785,000 members, with an incredible growth of +67%.”

“The results speak for themselves — reduced churn, increased engagement, and nearly €1 million in customer savings. It’s a clear win for our customers and our business.”