10 essential stats on retail loyalty
January 28, 2026
In retail, every metric tells a story.
Traditional approaches aren’t cutting through like they used to. These 10 statistics reveal where consumer expectations are headed and how retail marketers are responding.
%20FINAL_INFOG%2010%20Stats%20every%20retail%20marketer%20needs%20to%20know%20.png)
Retailers investing in stronger customer relationships are seeing better results
Discover how TLC helps retail marketers reward smarter, engage deeper and drive better results.
Contact UsShare
Read more
Article
What Can Brand Marketers Learn From The Resurgence of Reddit?
Reddit’s rise highlights a growing demand for authenticity, trust and real insight. TLC explores what this shift means for brands building stronger customer engagement and loyalty.
Article
How Michelin Turned Tyres Into The World’s Most Prestigious Food Guide
What banks can learn from the Michelin Guide: how a 100 year-old strategy built lasting brand loyalty through experiences, and how financial services can apply it to drive engagement and retention
/BLOG%20Grid%20Image%20-%20moving%20away%20from%20cash%20incentives.png?tr=fo-auto,ar-330-300,c-at_max:dpr-auto,q-90,fo-auto,ar-330-300,c-at_max,w-540)
Article
Why Brands Are Replacing Cash Incentives with Experiences
Cash incentives may drive short-term sign-ups, but they rarely build lasting loyalty. Discover why brands are shifting towards experience-led rewards to increase retention, emotional engagement, and long-term customer value.
%20(12).png?tr=fo-auto,ar-330-300,c-at_max:dpr-auto,q-90,fo-auto,ar-330-300,c-at_max,w-540)
Article
How World Cup Will Influence Your Brand in 2026
The World Cup sees billions tune in across the globe, creating opportunities for brands to engage, inspire, and deliver measurable impact.
.png)